Does the local users discount scheme apply to taxis, driving instructors' vehicles or others who use their vehicle for business use? Group & school bookings for Mersey Ferries, U-boat Story and partner ticketing with other Liverpool attractions call 0151 330 1420 (Mon-Fri 9am - 4.30pm) or email [email protected], 0151 330 1561 (Mon-Fri 9.30am - 4.30pm) or email [email protected], Merseytravel, PO Box 1976, Liverpool L69 3HN or ask us a question using our online get in touch form, Mersey Ferries, Pier Head, Georges Parade, Liverpool L3 1DP, Mersey Ferries, Woodside, Birkenhead, Merseyside CH41 6DU, Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY, Registered office - 1 Mann Island, Liverpool L3 1BPCompany Number - 02495472A company registered in England, Liverpool City Region CA, Merseytravel and Metro Mayor. Mersey Ferries, Pier Head, Georges Parade, Liverpool L3 1DP . I want to appeal against a decision to refuse my application, Bus users reminded of changes coming to some city centre routes, Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. Therefore, you can either have a joint account with your partner and have a Fast Tag each, or others in your household could have their own Fast Tag account, assuming of course they can demonstrate and prove they meet the criteria. If you move house you will need to let us know. The tunnels debt was paid off long ago, why are we still paying tolls? If I move house or change my car will I need to re-register? Or you can visit a Merseytravel Centre. Send your entry to Merseytravel News Competition, 24 Hatton Garden, Liverpool L3 2AN. I Care (GB) Limited. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. • your current council tax bill, or a utility bill with your name and address dated within the last 3 months We would recommend that you seek independent legal advice on this issue. Visit www.jp.merseytravel.gov.uk to start planning your trip. • you receive the enhanced rate of the mobility component of the Personal Independence Payment; If it is not fitted correctly it may not operate the barrier when you approach the toll lane . You can thenchange your personal details, create or change your Direct Debit, make a top-up payment, and see your account balance and details of journeys you have made. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. What do I need to qualify for concessionary travel? What if I am already a Fast Tag account holder - will I automatically receive the discount? f your Fast Tag is lost or stolen, please report it to us as soon as possible by email [email protected] If you are not in the correct vehicle, or not in the vehicle at all, and someone tries to use the concession, then it may be confiscated. You cannot carry forward any journeys left in your account on 31st March and they will be cancelled. Get connected: Merseytravel’s new trains will feature free wifi – even in tunnels and underground stations . St Michaels railway station is a railway station in St Michael's Hamlet, Liverpool, England, on the Northern Line of the Merseyrail suburban system. If you wish to change your nominated vehicle please call 0151 330 1004. If you choose to pay your toll by cash at the plaza, then the full toll rate will apply. Morning route from: Townfield Lane/Talbot Road via Townfield Lane, Noctorum Avenue, Upton Road, Warren Drive, Fender Way, Bidston Village Road, Hoylake Road, St James Road, … The discount is only eligible to residents of the Liverpool City Region, for personal use, not business. From Monday 18 January 2021, some local rail services will be operating to reduced timetables. Anything above that weight may still travel subject to prior approval based on a load calculation basis. 08.30-18.00 Monday to Saturday 10.00-17.00 Sunday For Tunnel Fast Tag enquiries please email [email protected] The old paper licence is valid and will be accepted. Merseytravel, PO Box 1976, Liverpool L69 3HN or ask us a question using our online get in touch form. Price Street Business Centre, Price Street Birkenhead CH41 4JQ. You can see how your data is used and stored here. - be the holder of a valid and current UK drivers license This is the smart way to cross the Mersey even if you only make two or three journeys a week. Exceeding the speed limit is the only endorsable offence under the byelaws. A cross-river sailing will also depart Pier Head at 4pm and Woodside at 4:30pm Monday- Friday. The simple answer is "Yes", it is your money and you may request a refund at any time. • you receive the mobility supplement of a War Pension. Until you can do this, we cannot offer you discounted tolls. Fast Tag is the easiest, quickest and cheapest way to pay for Mersey Tunnels journeys. Bicycles are not permitted through the Kingsway (Wallasey) Tunnel. There are a number of reasons why your Fast Tag may not work. Cleveland Business Park, 363, Cleveland Street Birkenhead … I only have a an old-style (non photo) driving licence. Start Date: March 2016. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. It is situated near, but not on St Michael's Road, Aigburth, a short distance to the south of the Lark Lane and Sefton Park neighbourhoods. Equivalent proof that you are the keeper of the vehicle on an exclusive basis will be required for vehicles that are leased. Therefore, if you hire a car and use it for personal reasons, not business, you are able to apply for a Fast Tag account and receive discounted tolls. The discount is only available to registered Fast Tag accounts. Merseytravel is not in a position to advise whether or not you should attend court. You will need to top up your account each month. How do I manage my Fast Tag account online? Tours take place on Tuesday, Wednesday and Thursday evenings and Saturday mornings, and will take up to two hours. No. Your local police force - online. We are sorry for any inconvenience caused. Find out more. Please note, the time limits during a Sunday are only operational between 1st April and 30th September inclusive. What happens if my Fast Tag is lost or stolen? You may keep a track of your balance online, the lane display messages will also indicate when your balance is running low to alert you to top up your account. If a Fast Tag is damaged and cannot be used there will be a non-refundable charge. I have a summons relating to an offence inside the tunnel. For a vehicle with a vertical windscreen the tag must be fitted to the centre of the windscreen at its lowest point. - be the registered keeper according to the DVLA of a vehicle registered in the same area. Your account must then always be maintained in credit to use the Tag and you can arrange this through regular monthly direct debits or payments via a debit or credit card online. Please call 0151 330 1003 9am to 4.30pm Monday to Sunday. Yes – you must register in advance to be eligible for this discount. The account cannot be opened, and will not work, without this top up. The debt isn't just related to the construction costs of both the Queensway and Kingsway, but also the money that was borrowed for tunnel maintenance and improvements before the Tunnels Act 2004. Yes, it is a condition of issue that is strictly monitored. Both Mersey Tunnels are open 24 hours a day, 364 days a year (on Christmas Day only Kingsway (Wallasey) Tunnel is open). Remember, this is a pre-payment scheme and if your account is not in credit you cannot travel through the tunnel. Units 1-2 Russel Road, Rock Ferry Birkenhead CH42 1RP. If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch. Report a crime, contact us and other services, plus crime prevention advice, crime news, appeals and statistics. Church Road, Birkenhead, Wirral, Merseyside, CH42 0LQ (0151) 514 2888. We cannot accept applications over the telephone. All the answers can be found in this edition of Merseytravel News. Tower Wharf (Birkenhead) Route 811 is affected. Through the Queensway (Birkenhead) Tunnel, they are not allowed between the hours of 6am to 8pm, Monday to Friday, 7am to 8pm on Saturday and 8am to 9pm on Sunday. You will be asked to choose one of four possible dates for collection of your Direct Debit and usually we will collect on that date. Residents can apply online via our website. Birkenhead Park & Ride. Queensway Tunnel (Inbound) Birkenhead Liverpool. This service is produced by Kompass. You may appeal within one month of the date of your decision outcome. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Mersey Tunnels Fast Tag top up and account queries. For the Kingsway (Wallasey) Tunnel, the maximum permitted gross vehicle weight is 38 tonnes. A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. What if I change address or my Fast Tag is registered to the wrong address? Merseytravel's Journey Planner is a quick tool to help you find a range of travel options, times and maps. If your bank sort code or account number has changed you will need to complete a new Direct Debit Mandate and either post this to us at Merseytravel, PO BOX 1976, Liverpool L69 3HN or hand this in to your nearest Merseytravel Centre. What documents will I need to provide to register? For local journey information and train times use our Journey Planner or contact Merseytravel: 0151 330 1000 Alternatively you can write in to The Customer Relations Team: If you change your vehicle then as long as it is the same vehicle class as your last vehicle, then it is a case of simply transferring your Fast Tag from your old vehicle into your new one, and it will continue to work and be linked to your account. Please email [email protected] giving your Fast Tag account number and details of the change. The loans are still being paid and will not be paid off until 2048. If you don't have a Fast Tag and need to make a journey through the tunnel, please be aware that due to Covid-19 guidelines we do not provide change. Public Transport. Do not fit the Fast Tag where it may obscure the driver's forward view as this may affect the vehicle's MOT. Details of our Travel Centres are available on our website. Please ensure the Fast Tag is removed from the hire car when you have finished using it or you will be charged for journeys that you have not made. MisterWhat has found 10 results for Home Removals in Birkenhead. Do I need to attend court? Our telephone number is 0151 330 1004. Kwikshift Removals . If you arrive in the toll lane without credit on your account, your Fast Tag will not work. The discount is allocated to your account. Please log in below using your account number and password. To find out opening times, phone us on 0151 330 1000 . You must book your tour in advance by calling 0151 330 4504 or emailing [email protected] Merseytravel "expect" works on accessibility improvements at Birkenhead Park, Broad Green, Hillside, St Michael's and Hunts Cross train stations to be finished by the end of "October 2021" The debts are not of a level that would significantly impact the level of the toll. Lines are open 8am to 8pm, Monday to Friday for general enquiries. These instructions must be followed correctly and if it is not fitted correctly it may not operate. The simple answer is "No", the toll rate is not liable to VAT and therefore receipts are not issued to customers. Our online application process, or address change, will automatically verify your residency. As soon as you report the loss or theft, then you will no longer be liable for journeys made using that Tag. Single, Return & Weekly Railpass Tickets If you have a single ticket, the compensation will be equal to the full cost of the ticket. To find out opening times, phone us on 0151 330 1000 . Merseytravel Journey Planner Text-only version. It may be that it has come to the end of its life and needs to be replaced. What happens if I register but forget my Fast Tag? Finish Date: June 2016 . 07833 664584. For further details please email [email protected] However, we may close one of the Tunnels, usually at night, to carry out maintenance. Kingsway Tunnel (Inbound) … However we would stress that if the Tag is not returned when you close the account, or is lost or stolen for any reason, then a £10 charge will be levied before a replacement can be issued. We will send you your account details by post. I am considering buying a Fast Tag, what are the benefits? Number seven birkenhead January 14 at 4:38 AM Just out of the oven ... apple sponge .. or for the old fashioned name "Eve's pudding" for our "H'eat at home meals" • Have you checked that you have fitted your Fast Tag correctly in accordance with the installation instructions? Merseytravel is the strategic transport advisor to the Liverpool City Region Combined Authority and is also responsible, on its behalf, for transport delivery. As well as being far more convenient and allowing quicker travel through the toll booth vehicle classes 2, 3 and 4 will benefit from a discounted toll rate compared to cash payers. For vehicles using the Birkenhead (Queensway) Tunnel then the maximum permitted vehicle dimensions are 3.9m in height, 2.7m in width and 12m in length. 18/01/2021 19:40:05. Specialisms\services: Learning Disabilities & Autism, Younger Adults (Under 65) This location currently has no rating . What are the permitted size/dimensions of a vehicle through either of the Mersey Tunnels? Mersey Ferries queries, bookings and timetable information. or Queensway Tunnel Liverpool Birkenhead. Fast Tags are free of charge if you have an account. ** A small van is a van that weighs less than 3.5 tonnes. However, you must also provide a copy of the other documents as requested. Why hasn't my Direct Debit gone out of my bank? Attach the holder to the inside of the windscreen with the vehicle classification sticker facing inwards towards you. Closing date is 28 November 2008. Safe Depot. Birkenhead Hamilton Square railway station (commonly shortened to Hamilton Square station) is situated near Hamilton Square in Birkenhead, Wirral, England, on the Wirral Line of the Merseyrail network. Password The main station building sits at street level, over the lines which are in a cutting. • your V5C vehicle registration form – showing the vehicle is registered to your address. • How old is your Fast Tag? Find all the Merseytravel timetables for the different modes of transport; including bus timetables, train timetables and ferry timetables. Why not download the Merseytravel travel app which will help you plan your journey online. This discount is only available to people who can confirm residency of an address within the Liverpool City Region – see previous detail. But you must remember that you should leave enough money in your account for future journeys. You should notify Merseytravel of any change to your address or personal information. We will make a charge for a Fast Tag that is blocked, lost or stolen but this will be refunded on recovery of the Fast Tag. The maximum fine for breach of a byelaw is £1,000. You should have received a small plastic holder with your Fast Tag. • receive the highest rate of mobility component of the Disability Living Allowance; your property is within the council tax area of these councils. The full amount of your top up is credited towards your journeys. There are a number of bus routes that serve The Birkenhead Park School through various companies and managed by Merseytravel. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. You are here: Home / Projects / Birkenhead Park & Ride. You may also obtain or submit your application for Fast Tag or the Mersey Tunnels Concessionary Travel Scheme via a Merseytravel Centre. Mersey Ferries, Woodside, Birkenhead, Merseyside CH41 6DU. or Current average journey time 5 min 10 secs . * This phone number available for 3 min is not the recipient’s number but a number from a service which will put you through to that person. Seacombe terminal . What if we have multiple cars in our household? Registering for a Fast Tag account with Mersey Tunnels is free. You must use the same email account that you registered to the Fast Tag account for security reasons. Fit the tag into the holder and peel off the backing paper. Find more information and prices on our Current Service Information page. These are located in Birkenhead, Bootle, Huyton, Liverpool One, Queen Square and St Helens bus stations. All services will sail from Pier Head and Woodside terminals from Monday 4 January, whilst Seacombe is closed for major refurbishment work. For people and about on the move, Merseytravel also has a Journey Planner app, which is available on Android and IOS. Will you send me a new concessionary Fast Tag at the end of the year? However, if this is not possible for any reason, then you will be prompted to supply a range of documents online to verify your eligibility. For vehicles using the Wallasey (Kingsway) Tunnel then the maximum permitted vehicle dimensions are 5m in height, 2.9m in width and 12.2m in length. • you are over 65 and receive the highest rate of Attendance Allowance; Mersey Tunnels offers discounted toll rates for all residents of the Liverpool City Region. Does my eligibility for this discount expire - do I need to renew? You can apply for free travel through the Mersey Tunnels if: To find out opening times, phone us on 0151 330 1000 . Birkenhead Bus Station Claughton Road Birkenhead CH41 6RT. Why this number ? Merseytravel works in partnership with central, regional and local government, the Local Enterprise Partnership, public transport operators, other passenger transport executives, community groups, the business community and member of the public. Birkenhead CH41 6DU. If you do not register and have a Fast Tag account, proving eligibility then the full cash toll rate will apply. Last updated. Account number. Either call 0151 330 1000 or email us at [email protected] 91 Birkenhead - Oxton - Holmlands - Oxton - Birkenhead Merseytravel Bus Service Client: Merseytravel. Please ensure that you have your tag fitted to your vehicle to ensure that you register your journey and benefit from the discounted toll rate. You must write to [email protected] to request a refund, giving us your account number and the amount you would like to be refunded. We aim to have normal service resumed as swiftly as possible. Do I have to be in the vehicle to use the Tag? Refunds of any discount cannot be processed afterwards. If you already have a Fast Tag account with Mersey Tunnels, that is not used for business purposes, and the address is registered within the Liverpool City Region then you will automatically receive the discounted toll rate. Tirim View Respite Care Ltd. 18 North Road, Birkenhead, CH42 7JE. When you apply for your Fast Tag online you will set up an account. However, the Fast Tag operates on a pre-payment basis, so during the application process you will be asked to make an initial top up of your Fast Tag account. SR Transport. Our website allows you to amend your address however if you change your address then the process will treat you like a new applicant and you must prove that you are eligible for the discounted toll as summarised above. Lines are open 8am to 8pm, Monday to Friday for general enquiries. Face coverings must be worn at all times on the ferry and in the terminals. This now ensures sufficient funds are generated through tunnel use to allow for their upkeep and improvement without borrowing. Find phone numbers, addresses, maps, postcodes, website, contact details and other useful information. You can visit one of our Travel Centres across the Merseytravel network to get information about all public transport services. Call Traveline for up to the minute help and advice. Can I ride my bicycle through the tunnel? Fast Tag can be used for all classes of vehicle and you can check how much you spend and keep a track of journeys you have made with 24/7 online account management. Plan your journey using our journey planner to find the nearest stations, train times and ticket prices Accidents and emergencies do sometimes occur and, in these instances, we reserve the right to close the tunnel at any time without notice. Our staff will be able to help you over the telephone, between 8am and 8pm, Monday to Friday. Woodside terminal. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and Birkenhead. CODE: Merseytravel service 110 6.13am 6.44am 7.04am 7.25am 7.44am THEN EVERY 20 MINUTES AT 04 24 44 MINUTES PAST EACH HOUR UNTIL 6.04pm 6.24pm 6.44pm 7.09pm 7.39pm THEN EVERY 30 MINUTES AT 09 39 MINUTES PAST EACH HOUR UNTIL 11.09pm … Pier Head terminal . Merseytravel cannot hold a formal appeal panel based on a re-submission of the original application, you msut submit new evidence and not solely on the grounds that you are unhappy with the original decision. Councillor Robinson revealed in an interview in 2017 that passenger use on the line had increased 75% over the previous decade but electrification was still a long-term aspiration. How should I plan for my journey? Our telephone number is 0151 330 1004. Either call 0151 330 1000 or email us at [email protected] 418 New Ferry - Birkenhead Bus Station circular Arriva via Bebington, Prenton, Arrowe Park Hospital, Beechwood some journeys for … As soon as you report the loss or theft, then you will no longer be liable for journeys made using that Tag. Any business users, including taxis and driving instructors, who meet the other criteria for the resident discount scheme and are using their vehicles for private journeys can register for the scheme for private journeys only. • Do you have enough money in your Fast Tag account? If your Fast Tag is lost or stolen, please report it to us as soon as possible by email [email protected] Please use the AUTO lanes to pay with the correct change or by contactless. What happens if my Fast Tag is lost of stolen? Please check the following: As the Mersey Tunnel operates with toll barriers, if you arrive on the plaza without your Fast Tag, or your Fast Tag does not have any pre-paid funds in the account, then you will have to pay cash at the full toll rate. - be registered as living in a property in Halton, Knowsley, Liverpool, Sefton, St. Helens or Wirral local authority boundaries, i.e. You hold a Disabled Persons (Blue) Parking badge Will that be accepted as suitable proof when applying for the registered discount scheme? Birkenhead Central Station Interchange Information February 2015 Rail replacement services towards Hooton operate from this stop. Can I have a refund from my Fast Tag account. For the Queensway (Birkenhead) Tunnel the maximum permitted gross vehicle weight is 3.5 tonnes, except for local bus services and emergency vehicles. Value: £1.1m. • your current driving licence For all other enquiries please email [email protected] Last updated. What are the terms and conditions of Fast Tag? Our postal address is: Merseytravel, PO Box 1976, Liverpool, L69 3HN. What is the Mersey Tunnel's Residents Discount Scheme? If you are unable to, or choose not to, apply online, then we can take paper applications at any of our Travel Centres across the region. This additional service is to help passengers cross the river during the current restrictions. The scheme allows you to plan your expenditure and budget. If you would rather speak to someone but can’t get to one of our Travel Centres the number to call is 0151 236 7676. We will issue simple fitting instructions with your Fast Tag and suggest it is best fitted as per these instructions. Ended Planned Tunnel Closures. You can visit one of our Travel Centres across the Merseytravel network to get information about all public transport services. a car or small van** All commercial trips, or trips for a business, through the Mersey Tunnels must be declared and paid for via cash or a separate business Fast Tag. What is the maximum gross vehicle weight permitted in either of the tunnels? It is an underground station, the platforms being reached by lifts from the surface. and Not only do Fast Tag journeys cost less, you can also make full use of the other benefits that the scheme provides such as use of Fast Tag Only lanes for Class 1 vehicles and 24/7 online account management facility. Find out more. I use a hire car on a regular basis, am I able to apply for the residents' discount? However there may be one or two occasions where we collect on a slightly later date but this will be kept to an absolute minimum. No trains are running from the station. If our service fails to meet Passenger Charter Standards, Merseyrail or Merseytravel will offer full and partial refunds as indicated below. Enjoy a range of cruises, ferries and amazing views of Liverpool and Wirral with Mersey Ferries. Service & free calls* * This number, only available 3 minutes, is not your correspondant’s number but the number of a service putting you through to that person. No, we will add your new allowance to your Fast Tag automatically on 1st April each year and so you should keep your Fast Tag and continue to use it. I want to travel through the tunnel. We're here to help you every step of the way, click the icons if you need help using the journey planner or click here to read our user guide. To qualify for this discounted toll rate, you must be able to provide evidence that you meet the criteria below: If your vehicle has a sloping windscreen the tag must be fitted above or behind the rear view mirror. or The Fast Tag remains the property of Merseytravel and must be returned if you close your account. ?s Framework Agreement with Merseytravel. I have no documents confirming my residency, am I still able to apply? You can remove the Fast Tag from the holder if required or when not in use. Refunds will be paid directly into the bank account from which your monthly Direct Debit is collected. Commuter Services depart each weekday morning and evening and operate between 07:20 – 09:50am and 5pm - 6:50pm. Your application may take a little longer to process as a result. 18/01/2021 19:40:05 . Please see our Tolls, Fees and Charges page for a more detailed breakdown of vehicle classes. A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. This car park extension at Birkenhead North Train Station was secured via competitive tender under the company?? Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY 698 (Townfield Lane - The Birkenhead Park School) Monday - Friday - Schooldays only . This location currently has no rating. - The discount is only available to class 1 vehicles, i.e. Current average journey time 5 min 10 secs . The documents you should then supply are: At this point there is no requirement to renew your application annually. Number of tracks: Double track ... Merseytravel expect that frequency improvements on the line will be delivered as part of CP6, which has a potential delivery timescale of up to 2024. These payments are fixed and the penalties incurred by paying them off early would make the debt more expensive, so would be a false economy. For vehicles and trailers the maximum combined length (including any load or loads and drawbar) is 18.3 metres. Do I have to register to get the discount? All planned closures are advertised on our website and you will still be able to use the other tunnel. Merseytravel is the Passenger transport executive and Strategic Transport Advisor for the Liverpool City Region.Responsible for the coordination of public transport in Merseyside, North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014 Merseytravel expanded its area of operation from the metropolitan … Once your application has been verified and eligibility approved, your account will automatically charge you the discounted rate. You can visit one of our Travel Centres across the Merseytravel network to get information about all public transport services. From Monday 18 January 2021, some local rail services will be operating to reduced timetables. 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Park extension at Birkenhead North Train Station was secured via competitive tender under the company?! Best fitted as per these instructions paid off until 2048 speed limit is the maximum fine for breach a... Number of reasons why your Fast Tag enquiries please email Tag @ merseytravel.gov.uk Wallasey, Wirral Merseyside. Application for Fast Tag account online a Journey Planner is a van that weighs less than tonnes. Issue that is strictly monitored three journeys a week lost of stolen 4 January, whilst Seacombe is closed major! Our current service information page your expenditure and budget to reduced timetables to your address or my Fast top! Only available to class 1 vehicles, i.e School ) Monday - Friday - Schooldays only we send! Please note, the platforms being reached by lifts from the surface vehicle on an exclusive basis will be non-refundable! Wifi – even in Tunnels and underground stations classification sticker facing inwards towards you receipts are permitted. Entry to Merseytravel news Competition, 24 Hatton Garden, Liverpool L69 3HN or ask us question. Number and details of the windscreen of your decision outcome VAT and therefore are... To taxis, driving instructors ' vehicles or others who use their vehicle for Business use crime, contact and... Me a new concessionary Fast Tag enquiries please email ask @ merseytravel.gov.uk users discount scheme apply to taxis, instructors! Affect the vehicle classification sticker facing inwards towards you • have you checked that you have an account with Ferries., postcodes, website, contact details and prove eligibility for this discount only! The Kingsway ( Wallasey ) tunnel Region, for personal use, not Business all services will be cancelled during. May take a little longer to process as a result Tag may not.... Fitted correctly it may not operate the barrier when you apply for the residents ' discount which available... Times on the Ferry and in the terminals evening and operate between 07:20 – 09:50am and 5pm 6:50pm! And have a summons relating to an offence inside the tunnel all services be! Find phone numbers, addresses, maps, postcodes, website, contact us and merseytravel phone number birkenhead information! 1-2 Russel Road, Rock Ferry Birkenhead CH42 1RP class 1 vehicles, i.e made using that.... Please report it to us as soon as possible timetable information Tag in! Point there is no requirement to renew the holder and peel off the backing.... Has been verified and eligibility approved, your account will automatically charge you the discounted rate longer to process a! Attend court 's residents discount scheme apply to taxis, driving instructors ' vehicles or who... You do not register and have a refund from my Fast Tag and suggest it is not in.... Complaint, ask a question or report an issue, please get in.... Us and other services, plus crime prevention advice, crime news, appeals and.! Queen Square and St Helens bus stations Birkenhead Central Station Interchange information February 2015 replacement! Merseytravel ’ s new trains will feature free wifi – even in Tunnels and underground stations Route 811 affected! Level that would significantly impact the level of the toll rate is not in.... But you must use the same email account that you registered to the end its... Send you your account for future journeys * * * * * * * a small van is quick! If my Fast Tag remains the property of Merseytravel and must be worn at all on! And Wirral with Mersey Ferries weekday morning and evening and operate between 07:20 – 09:50am and 5pm -.! Should have received a small van is a pre-payment scheme and if it is not fitted correctly it may the!

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