When you called them and asked the account to be recoded, did you always have a SimplePay or did you once have a post-paid and they "changed" you over to a SimplePay? I don't think i was ever charged an activation fee and currently they are charging me $10/month for the static IP. Yes No. For the security of your account, your session has ended due to inactivity. Enter your username and password to access your CenturyLink account. Online; Parking & Vendors; Merchant Services; PAYMENTS AND REVENUE ASSURANCE TECHNOLOGY . It MUST be a CRIS account. I have the exact same issue that you had. There's a small convenience fee to use a credit or debit card when making a one-time bill payment via the My CenturyLink or Quick Bill Pay services. TLDR: Must not be SimplePay. Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Monthly service rate and taxes are subject to change. The My CenturyLink mobile app can be used to view and pay your bill, manage your products and services, update account information, and receive technical support. So i had a lot of issues getting this set up (they kept making mistakes on my accounts and even accidentally canceled it once and sent me $70). We get that. Just burned about 10+ hours technical troubleshooting, and about a dozen different CenturyLink people. I think that seems like "Pandemic Remote Access" price gouging, locked in for three years. Close. When I called Centurylink to avoid disconnection, they not only said that I would not be able to access the account, but, as was the case with setting up the account, that they could not identify the address in their system and, therefore, would be unable to open a new account under my name. Notice to all customers who are looking to sign up for CenturyLink, When you sign up for CL service online, you will be setup with a prepaid (SimplePay) account. Login or register for Control Center at: sbcontrolcenter.centurylink.com. CenturyLink technology (including Fiber), services, features, and offers are not available everywhere and may vary by multi-dwelling unit property. Your browser settings show that JavaScript is disabled. The Customer Service for SimplePay is TERRIBLE. 17. So there's your fix. This is totally correct. Maximum download/upload speed of up to 940 Mbps via a wired connection. Prepay required. I was told by one rep that they have internal bulletins that if a C2E customer wants statics, the workaround is to cancel that account and create a new CRIS account. And I called and they said the exact same thing, "can't assigned static IP to a SimplePay account". Some locations even accept savings account, credit card, debit card or ATM card payments. The other system accounts are called Ensemble or C2E accounts. 2. Press J to jump to the feed. Fiber Internet 940 Mbps Speed may not be available in your area. Once they have migrated your account you will be able to add a static IP. You can get a static IP easily on a business simple pay account. Offer details. Login using a CenturyLink provided Email address. Also I have CentruyLink ON (which is another term for SimplePay) and it's direct fiber to the home using a Calix C844G modem. CenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. If the problem persists, please chat with us. In the first case, your individual CenturyLink email account could get hacked if you use a weak password. 8 months ago. I don't really care about the activation fee, I'm more curious about the ongoing price. Free trial Info video What We're all about. You can access the following features from CenturyLink™ Webmail. Press question mark to learn the rest of the keyboard shortcuts. View our info video for an introduction. CenturyLink offers new customers a simple pay as you go option. Looking into Fixed Wireless, assuming my location has line of site to the nearby "Water Tower" that the wireless vendor has leased equipment space on top of. From what I remember SimplePay accounts are not eligible for static IPs. For context I work from home a lot and my IP address has been changing constantly lately which forces me to bug people to whitelist me. Warning. Edit: Adding the solution for posterity. Not sure if they can even switch over my account since my current account is a group account under a HOA. Attention! SimplePay billing outage suspending accounts. Return to Home Page Wait. Legacy post-paid accounts are able to but not anymore now that they’re doing prepaid/SimplePay. One system accounts are called CRIS accounts. Anyway, we broke up and stopped speaking. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Shoutout to Will, Kevin, and Christina for being the only reps to even try to help and find a problem. CenturyLink sold me, I paid for, and they even issued me a /28 block of statics. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. Residential ... CenturyLink Account Number: You can find your account number on the first page of your CenturyLink bill in the very top row. There are no term commitments or early termination fees, and you won’t be required to do a credit evaluation. Sign In and manage your account today! Gateway IP will TRACERT and PING reply, none of the other Public Statics do. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Even then I now somehow have two account IDs (which according to them is impossible, yet if I use their tool to email me my account number I have two) and don't have access to the static IP tool. Centurylink: Please replace Christina's headset. As a result, your experience throughout centurylink.com including the use of drop-down menus, buttons and links will be limited. Uggg...wish I looked for your post earlier. Huh?? Press question mark to learn the rest of the keyboard shortcuts. Session will expire within 5 minutes. By using our Services or clicking I agree, you agree to our use of cookies. If you have a SimplePay account and need it changed in order to obtain a Static IP follow these instructions: New comments cannot be posted and votes cannot be cast, More posts from the centurylink community. I've read varying pricing models with a $75 activation fee. In short, even if it's a standard post-paid account, you cannot lease static ip addresses using a C2E account. View entire discussion ( 7 comments) More posts from the centurylink community. Login; Sign up; Payroll Software that Simply Works Now anyone can create a correct payroll, faster than ever before. You can get a digital phone with simple pay other wise another account for just the land line make sure you have an additional phone jack. Centurylink has 2 account systems. Warning. NEW! Credit check, deposit or prepayment with a credit or debit card may be required. SimplePay has been unable to unsuspend accounts / recognize payments since 12:00 AM PST 10/19/20 Does anyone here know why CenturyLink have been … Press J to jump to the feed. Hackers will often use brute force techniques to try many different passwords to gain access to your account. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Back to Home Page You want to call in to setup service and request that you are setup with a postpaid account. 2. Ummm... no it won't.....Final call with CenturyLink, I was told, if the Public Static IP's can't route IN from the internet, it is my problem to resolve. Adding the solution for posterity. Posted by 2 hours ago. CenturyLink™ Webmail is a full-featured messaging and collaboration application offering reliable, high-performance email, address books, calendaring, and task lists. Did you forget your password or user name? It'll be either 9 or 13 characters long. Login. The other system accounts are called Ensemble or C2E accounts. Download the My CenturyLink app. Cookies help us deliver our Services. Log in sign up. Set up paperless billing as well as single or recurring payments. No deposit or credit check; No activation fee; Simple credit or debit card payments; Check availability for the speed that fits your online needs. CenturyLink does not have any physical locations where you can pay your bill, but we do partner with CheckFreePay agents and Western Union agents in many of our cities, so you can work with those partners to make in-person payments. A community for discussing and asking questions about CenturyLink and their products and services. Do you want to expand it? Now Business and Wholesale customers should sign in through Control Center to manage their account online. Additional taxes, fees, and surcharges apply. Take payments from any customer, anywhere in the world, with confidence. Either they say they can't handle Static IPs and transfer me, or they say they can't work on SimplePay accounts and transfer me. Many hours burned later, NONE of them routable, NOBODY at CenturyLink seems to know why the static IP's will not route publicly to my modem. We recommend that you turn on Javascript and then refresh this page. If you use a weak password (like "password123"), your CenturyLink email account could be compromised. Get connected and pay as you go. Fiber Help. My only other option is Mediacom and they are quoting $250/month for their slowest tier speed and a three year contract! CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. Enter your home phone number or account number and payment information to pay your bill online. User account menu. It definitely wasn't an easy process and I am still worried something is going to be fucked up down the line. Honestly, it might be faster cancelling service and calling them to do a post-paid account right away vs them "converting" the account. One system accounts are called CRIS accounts. Are you sure that you want to create a new invoice for an account which is an existing member of an account group? Login to SimplePay Email Password Don't remember password?. You don't have time to struggle with complicated payroll software. To continue using My CenturyLink, please sign in again. All speeds up to. (you may also hear eshop). SimplePay is new and is now supported in this app. My modem can PING w/reply my internal Public Static IP server, but no PING reply in from the internet. Now Business and Wholesale customers should sign in through Control Center to manage their account online. I highly advise against this. Forgot password? Strategic Merchant Services . If you are attempting to sign in please use the button below to restart and try again. Your user name or password are incorrect. Few questions if you'll oblige. If you have a SimplePay account and need it changed in order to obtain a Static IP follow these instructions: Call: 866-961-2655 Request they use a doc form to recode your account to a post-paid account. Residential customers only. This app complements SimplePay's online payroll service and can only be used in conjunction with an existing Self-Service account. No way to get static ips anymore on residential simple pay accounts, they require a business account to get them now. Close. Did your price tier stay the same post conversion? Seems like I would have to pay out the ass for a business account or switch to a standard DSL account. What are they charging for a static IP? Although our fiber service usually … Basically a disconnect/reconnect of the same services under 2 different systems to get you where you need to be. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Like HOA owns the account, I have full control of my modem and I make the 'SimplePay' payments monthly using the https://conport.centurylink.com website, I do not pay the HOA directly. contact … LOGIN . Has anyone had success getting a static IP on one of these accounts? Version 1.4.8.12. Already have a CenturyLink account? Ask for conversion from C2E to CRIS account. Seems like a simple missing static route on their side for my /28. First call, CL rep said, "modem will configure itself". Been transferred in circles by Centurylink support. By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. And you want to be sure you are up to date with all the changing requirements from SARS. Centurylink has 2 account systems. We're hard at work adding even more functionality and you can expect a much wider set of features in future, including viewing tax certificates and submitting claim requests. Examples: [email protected]; [email protected]; [email protected] By using CenturyLink’s App, you agree to CenturyLink’s use of third-party analytics and monitoring software to record system and user actions within our App. Had to switch from SimplePay to post-paid and it took nearly 5 weeks of talking to them every other day to get everything setup. Find out how Till Payments can save you money and streamline reconciliation on your merchant services across all your payment channels including online, instore or mobile. This takes a minimum of 2 days. Please use the button below to restart and try again they have migrated centurylink simplepay login account a community for and... Email password do n't think I was ever charged an activation fee and currently they are quoting 250/month. 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